Privacy Policy

Last Updated: June 2026

SECTION 1 - General Information

1.1 This Privacy Policy governs the manner in which Donate Car To Veterans collects, uses, maintains and discloses information collected from users (each, a “User”) of the Donate Car To Veterans website (“Site”) and phone calls. This Privacy Policy applies to the Site, phone calls, communications, and all products and services offered by Donate Car To Veterans. By using this Site you consent to the collection and use of information by Donate Car To Veterans as specified in this Privacy Policy and agree to be bound by the provisions set forth in this policy.

1.2 Donate Car To Veterans is a brand owned and operated by Cazab Corp. Donated vehicles are processed by Charity Auto Donation, a vehicle processor contracted on behalf of the charity.

SECTION 2 - How We Use and Collect Your Information

2.1 When you visit our Site, we may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a donation form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and vehicle details. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

2.2 When you browse our Site, we also automatically receive your computer's Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2.3 Our Site may use “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

2.4 We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

2.5 We do not sell, trade, or rent Users' personal identification information to others with the exception of the charity to which you donate your vehicle. Your contact information, vehicle information, and sale information is shared with our charities, as you are agreeing to donate your vehicle to their cause. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

2.6 If a Donor's vehicle sells for more than $500 then an IRS form 1098-C will be provided to the Donor only if the donor provides Donate Car To Veterans with their Social Security Number (SSN). Donor's SSN is required by the IRS's tax law for vehicle donations, and for donors to receive a tax deduction greater than $500. Donate Car To Veterans protects the privacy of donors. Donor information is not given to any organization except the IRS, as required by law, and the donor-designated charity. Donor names and addresses, excluding Social Security Numbers, are shared with the donor-designated charity.

SECTION 3 - Consent

3.1 When you provide us with personal information to complete a donation we imply that you consent to our collecting it and using it for that specific reason only.

3.2 If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

3.3 If after you opt-in, you change your mind, you may withdraw your consent for us at any time, by contacting us at info@charityautodonation.org.

SECTION 4 - Age of Consent

4.1 By using this Site, you represent that you are at least the age of majority in your state or province of residence.

4.2 Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.

SECTION 5 - Disclosure

5.1 We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

5.2 You agree that the information you provide is accurate and truthful to the best of your knowledge.

5.3 Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site's Terms and Conditions.

5.4 The logos and images of Donate Car To Veterans and other companies used on this Site are protected by the copyright and trademark laws of the United States of America.

5.5 Donate Car To Veterans gives no tax advice. It is solely your responsibility to report vehicle value and your tax status. More information about deducting vehicle donations is available from the IRS at https://www.irs.gov.

SECTION 6 - Cookies and Tracking Technologies

6.1 We and our third-party partners use cookies, web beacons, pixels, and similar tracking technologies to operate the Site, remember your preferences, measure traffic, and deliver and measure the performance of advertising.

6.2 We use Google Analytics to understand how visitors use the Site, and Google Ads and Microsoft (Bing) Advertising to measure advertising performance and reach potential donors. These providers may set their own cookies and collect information such as your IP address and browsing activity in accordance with their respective privacy policies.

6.3 You can control or disable cookies through your browser settings, and you can opt out of certain advertising cookies through tools such as the Google Ads Settings page (https://adssettings.google.com), the Digital Advertising Alliance (https://optout.aboutads.info), and the Network Advertising Initiative (https://optout.networkadvertising.org). Disabling cookies may cause some parts of the Site to function improperly.

SECTION 7 - Data Retention

7.1 We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to complete and document your vehicle donation, to comply with our legal, tax, and accounting obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.

SECTION 8 - Your Privacy Rights

8.1 Depending on where you live, you may have certain rights regarding your personal information, including the right to know or access the personal information we hold about you, the right to request correction or deletion of that information, the right to opt out of the sale or sharing of your personal information, and the right not to be discriminated against for exercising these rights.

8.2 California residents have these rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We do not sell your personal information for money. To the extent that sharing information with advertising partners as described in this Privacy Policy is considered a "sale" or "sharing" under applicable law, you may opt out by contacting us at info@charityautodonation.org.

8.3 To exercise any of these rights, contact us at info@charityautodonation.org. We will respond to your request as required by applicable law. We may need to verify your identity before fulfilling your request, and you may designate an authorized agent to make a request on your behalf.

SECTION 9 - Security

9.1 To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 10 - Changes to this Policy

10.1 We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10.2 If our Site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve our donors and donees.

SECTION 11 - Questions and Contact Information

11.1 If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@charityautodonation.org.

SECTION 12 - SMS Communication

12.1 Information We Collect: We may collect the following types of personal information from customers who have opted in to receive text messages: Contact Information: This may include your name, phone number, and any other information you provide to us. Message Content: We may collect and retain the content of the text messages exchanged between you and our company. Usage Information: We may collect information about your interactions with our text messages, such as delivery status, message open rates, and click-through rates.

12.2 How We Use Your Information: We may use the personal information collected from you for the following purposes: Sending Text Messages: We will use your contact information to send you text messages related to our products, services, promotions, and other relevant information. Improving Our Services: We may analyze the usage information to improve our text messaging services, customize content, and enhance your experience as a customer. Communication and Support: We may use your contact information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

12.3 Disclosure of Your Information: We may disclose your personal information to third parties under the following circumstances: Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering text messages, managing customer data, and analyzing usage information. These service providers are contractually obligated to maintain the confidentiality and security of your information. Legal Obligations: We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our company, your personal information may be transferred as part of the transaction. We will notify you and give you the opportunity to opt out of such transfer if it materially affects your privacy rights.

12.4 Security: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12.5 Your Choices: You have the right to opt out of receiving text messages from us at any time. You can do so by following the instructions provided in the text message or by contacting us directly. Even if you opt out of receiving text messages, we may still send you non-promotional communications, such as transactional messages or important account updates.

12.6 Children's Privacy: Our text messaging services are not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals in this age group. If we become aware that we have inadvertently collected personal information from a child under 16, we will promptly delete it from our records.

12.7 Changes to this Privacy Policy: We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. Your continued use of our text messaging services after the changes are made indicates your acceptance of the updated Privacy Policy.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at (888) 577-8768.